HotelmanagerMarcusWinterisawaitinganim ortantvisitortotheEmiratesPalaceHotel.\rHislong-timefriend–there resentativeofabigtouro erator–shouldbearrivingsoontoins ectthehotel.\rButinsteadofhisfriend,it’sanewins ectorthatcomes–SarahRiems,whoseideasconcerningtheneedsofhotelguestsgreatlydifferfromthoseofMarcus.\rTryingtoim ressSarahwiththedistinctiveflairofhishotel,Marcusmakesagrand resentation,em hasizingthes ectacularregionalcuisineandeventakingtheins ectoronseveraltri sintothebreathtakingdesert.Still,itlookslikeahardsell…\rAtthesametime,Anna,thehotel’sdecorator,excitedlyawaitsthearrivalofvisitorsofherown-her en- alMaxandhisfriendHolger.AlthoughMaxandAnnahaveonlyoncebrieflymet,hisextremelyromanticlettershavefilledherheartwith assion.\rOnceherguestsaresettledinthehotelthough,itbecomesquicklyobvioustoAnnathattheMaxwhohadins iredsuchaloveinherthroughhislettersismuchdifferentthantheoneshenowseesbeforeher.\rIt’stheartisticHolgerwhois resentlystirringherdesire,whichleadstoagrowingrivalrybetweenthetwomenthatstrainstheirfriendshi .\rMeanwhile,thesinglemotherRenateandhersonTobiashavetraveledtothehotelforadreamholiday.Soon,Renate’srealreasonforthetri toDubaisurfaces-shewantsTobiastobecomeacquaintedwithhisfather,whoo eratesboattoursforthehotelguests–andwhodoesn’tevenknowhissonexists…